Multiwood hasn’t always been the nationwide company it is today. When he formed the company 30 years ago, Doug Allan set out to craft top-end, solid timber kitchen cabinet doors, making them available with shorter lead times and in an environment where only laminate doors were available to small manufacturers, sourcing Italian suppliers whom we still use today. And while limited to only two styles of doors at first, persistent quality and keen-eyed adaptability helped Multiwood expand over the years.
30 years on, we now have an array of different door styles, a constantly growing network of dedicated First Impressions retailers, a drive to bring the latest trends to the market and a reputation as a leading supplier of kitchen cabinet doors. As a family-run company, family values - loyalty, honesty and immense consideration for our staff, suppliers and retailers – continue to define our approach to business.
And while we have expanded massively, with over 30 members of staff, a 65,000 square-foot headquarters and an extensive product range, we have never lost sight of the original goal: consistent quality in an ever-evolving market.
Customer service is one of the key strengths of our business and due to growth we are looking for a new member of the team!
We are an established company that has been trading for over 30 years, supplying kitchen furniture to mid-high-end kitchen retailers nationwide. Customer service is a key part of our business and our staff are consistently complimented by our customers.
You would be working as part of a small, friendly team who work well together and take pride in the job they do. Our customer base is divided geographically and you would be the main point of contact for customers in a given area and the external sales reps for that area too. This enables you to develop a solid working relationship with those customers as you would be processing their orders and invoices, answering queries, liaising with different departments to ensure their orders are on track and keeping the customer informed.
The ideal candidate is on the ball and motivated to do a good job. They take pride in being reliable and able to multi-task and relish being part of a team who works to high standards.
Industry knowledge is not required as full training would be given, however, experience in administration or customer service would be an advantage.
We have fantastic staff and are looking for someone to bring their own skills into the mix, become a core part of how the company operates and contribute to our future success.
Look at our website to find out more about us and see the people you would be working with! www.multiwood.co.uk
The hours are 9 am – 5 pm Monday to Friday.
Salary is £20 000 – £26 000 depending on experience and skill level.
There is free secure on-site parking. Public transport links are not very good so you would need to be able to drive, walk or cycle to work.
We’re looking to fill the position as soon as we find the right person.
Reference ID: CUSTSERV
Job Types: Full time, Permanent
Salary: £20,000.00-£26,000.00 per year
On site parking
8 hour shift
Monday to Friday
GCSE or equivalent (required)
Sales administration: 3 years (required)