ONE IN SEVEN HOUSEHOLDERS NOW INSIST ON APPROVED PLUMBERS
That’s more than the number of people who check recommendations on social media (12%) or third party review sites (12%).
Julie Spinks, Managing Director of Water Regs UK, believes the findings show that approved contractor status has risen in importance among domestic customers.
She said: “Word of mouth and personal recommendation has always been important, but it’s clear that millions of people now want an official channel to check if they can rely on an installer.
“Approved contractor status through schemes such as WIAPS is one of the things people are turning to for that assurance.”